At WABISABI BODY CARE TOKYO (hereinafter referred to as “our company”), we recognize the importance of protecting personal information obtained from our stakeholders. We consider this a fundamental aspect of our business operations and one of our most critical management priorities.
In order to provide safe, secure, and trustworthy services, we have established the following basic policy, which is thoroughly communicated to all staff and strictly followed.
1. Basic Policy
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We comply with the Personal Information Protection Law and all related laws and regulations. In addition, we have established internal rules (hereinafter referred to as “our policy”) regarding the protection of personal information, which are implemented, maintained, and continuously improved.
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We have established a management system for the protection of personal information and ensure that all officers and employees are fully informed and comply with our policy.
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We handle personal information only within the scope of the purposes clearly stated to our customers. Except when we have the customer’s consent or a legitimate reason, we do not disclose or provide personal information to third parties.
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We strive to keep personal information accurate and up to date, and we implement appropriate security measures to prevent unauthorized access, leakage, loss, or damage of personal information. We are committed to continuously enhancing and correcting our information security measures.
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We respond sincerely and promptly to inquiries or requests regarding personal information from our customers.
Established on May 20, 2025
WABISABI BODY CARE TOKYO – Representative
2. Purpose of Use of Personal Information
When we collect personal information from customers, we will clearly state the purpose of use in advance and use the information only within that scope. If it becomes necessary to use the information beyond the stated purpose, we will notify the customer and obtain their consent beforehand.
The purposes of use for personal information held by our company are as follows:
Customer Information
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Business discussions and meetings with customers
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Shipping of products and materials
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Sending information about our services and events
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Providing customer support and maintenance
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Responding to inquiries and consultations
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Offering various membership services
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Conducting service development, surveys, and product testing
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Fulfilling contractual obligations
Recruitment-Related Information
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Providing recruitment information and contacting applicants (including interns)
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Managing recruitment operations within our company
3. Proper Acquisition of Personal Information
We obtain personal information in a lawful and fair manner.
4. Provision of Personal Information to Third Parties
We do not disclose or provide customers’ personal information to third parties except in the following cases:
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When the customer has given their consent
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When required by law
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When it is necessary for the protection of life, body, or property and it is difficult to obtain the customer’s consent
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When the handling of personal information is outsourced to the extent necessary to achieve the purpose of use
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When the business is succeeded due to a merger, company split, business transfer, or other reason
Regardless of the above, if we determine that it is appropriate for related companies or agents to provide services or respond to inquiries, we may share necessary information such as the customer’s name, address, and phone number. In such cases, customers may request us to stop the provision of their personal information to these parties.
5. Inquiries Regarding Personal Information
For inquiries, disclosures, corrections, or deletions regarding your personal information, please contact us via our inquiry form.
6. Other Matters
1. Access Information
To improve our service, we may collect access log information on our website. Please note that access logs are not used to identify individual users.
2. Cookies
Some pages on our website use cookies to improve user experience. Cookie and IP address information alone cannot identify individuals and is not considered personal information. You may disable cookies via your browser settings if you prefer not to allow their use.
